Five-Star Local · Episode 3 · 4 min
You don't need a QR code generator. Google already makes a free review link and QR code for your business. Grant shows where to find it, where to put it, and the sign wording Google's own policy warns against.
One email a month with your new Google reviews, any rating changes, and every 1–3 star review that still needs a reply.
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Your review QR sign might break Google's rules.
I'm Grant. Let's make you one that doesn't.
Here's the good news first. You don't need a QR code generator. Google already makes a review link and a QR code for your business, right inside your Business Profile. In the next few minutes, you'll learn where to find it, where to put it, and the sign wording that Google's own policy warns against.
This episode is sponsored by Meritly. More about them later.
First, getting the code. One catch. Right now, Google only lets you make the review QR code on a computer, in a web browser. Not on your phone. So sit down at a computer and go to your Business Profile. Select Read Reviews. Then select Get more reviews. You'll see your review link and your QR code. To grab the link, select Copy. To save the QR code, right-click it and choose Save image as. That file is what you print.
One thing to know. Your customer has to be signed in to a Google Account to leave a review. If they don't have one, they can set one up with a non-Gmail email address.
Now, where to put it. Google itself suggests four places. On your receipts. In your thank-you emails. At the end of a chat with a customer. And printed and displayed in your store. Google also mentions sending review requests by email, WhatsApp, or a Facebook post. Think of it this way. The link goes anywhere you type. The code goes anywhere a customer is standing.
Speaking of reviews on display, a quick word from our sponsor, Meritly. If your business has earned four point five stars or better across thirty or more Google reviews, you've done something most businesses haven't. Meritly turns that into something your customers can actually see, like an award plaque for your wall, certificates, review signs, and even a press release announcing it. Find out more at meritly dot U S. That's M, E, R, I, T, L, Y dot U S.
Okay, back to it.
Back to that sign. Google's review rules are public, and they're stricter than most owners think. Here's what they say about asking for reviews.
Rule one. No incentives. You can't offer payment, a discount, or anything free in exchange for a review. That also covers offering a deal to change a bad review, or to take one down. So "scan for ten percent off your next visit," sitting right next to your review code? That's exactly what Google prohibits.
Rule two. Don't ask only the happy customers. Google says businesses can't selectively ask for positive reviews, or discourage negative ones. A sign that says "Loved your visit? Leave us a review" is aimed at the happy ones. The safer move is to ask everybody.
Rule three. Don't tell people what to rate, or what to write. Google says that when you ask for reviews, you shouldn't try to influence the rating or the content. So "Leave us a five-star review" is out. So is "Mention Sarah in your review." Ask for an honest review. That's it.
Rule four. No pressure, and no quotas. Google says you shouldn't require or pressure customers to leave a review while they're on your premises. And you can't ask your staff to bring in a certain number of reviews, or reviews that name them. So the code by the register is fine. Standing over someone until they scan it is not.
And one more reason to ask everyone. Google's own help page says a mix of positive and negative reviews often feels more trustworthy. Perfect isn't the goal. Honest is.
Quick recap. Get your code from Google, on a computer. Read Reviews, then Get more reviews. Put the link everywhere you type, and the code everywhere your customers stand. And keep the sign simple. Ask everyone for an honest review. No deals, no five-star asks, no pressure.
Now, once that code is up, how do you know it's working? Meritly built free Google review monitoring. Once a month, you get one email with your new reviews, any rating changes, and every one-to-three-star review that still needs a reply. It's free, no credit card, and you can unsubscribe with one click. The link is in the description.
I'm Grant. Go put that code to work.
One email a month with your new Google reviews, any rating changes, and every 1–3 star review that still needs a reply.
Start free monitoringFree. No credit card. One-click unsubscribe.
Fewer than 20 Google reviews? How to get more, the right way: a simple routine for asking every customer, what to say, and the Google and FTC rules on incentives and fake reviews.
Which Google reviews Google will actually remove, how to report a fake or spam review from your Business Profile, how to appeal, and what to do about review extortion scams.
How to reply to Google reviews, good and bad, using Google's own guidance: what to say, what never to say, and the one mistake that can get your Business Profile in trouble.